Clicking the boxes indicates you have read and agree to the following statement(s):
Prior to performing any repair work on your vehicle, Hance’s shall provide to you, at request, an estimate and Hance’s shall perform all repair work hereunder pursuant to the terms and limitations of any such estimate and or repair plan. Hance’s shall repair or replace any parts on the vehicle which Hance’s determines, with reasonable professional judgment, are necessary to repair your vehicle, even if the actual repair or replacement performed by Hance’s is different from the insurance company’s estimate: provided, however that the cost of any such repair or replacement shall not exceed the estimate repair cost provided hereunder by more than thirty percent (30%), without you or your Insurance Company’s prior approval. (Based upon whoever is paying the final bill.)
Due to unforeseen circumstances beyond the control of Hance’s, estimated completion and delivery dates are to be considered an approximate date of completion of repairs authorized. Delivery dates are not guaranteed and Hance’s is not responsible for vehicle rental costs incurred by you after the estimated completion date.
The price estimates for all parts are subject to the final invoice. If parts identified on the estimate are not available for any reason, we reserve the right to repair such parts and adjust the cost of repairs accordingly.
Hance’s is authorized to operate your vehicle on the roads and highways for the purpose of testing or inspection of the repair work.
Hance’s is not responsible for loss or damage to a vehicle, or to items left in vehicle, causes by fire, theft, or any other causes beyond its control. Hance’s is not responsible for dead batteries, window tint, squeaks, rattles, or buff-through, nor can Hance’s assume responsibility for toll transponders, toolboxes, alarms, cracked windshields, charging cables or custom electronics.
If the vehicle repaired hereunder is not picked up by you within twenty four (24) hours or next business day after Hance’s notifies you that the repair work is completed, or that your vehicle is ready for pick up, a daily outside storage charge of $85.00 per day will be charged and added to your final invoice. In addition, if your vehicle is deemed to be a total loss and cannot be repaired, then you will be charged a storage fee of $85.00 per day outside and $125.00 per day inside until the vehicle is actually removed from Hance’s Uptown Collision Center. premises. Labor rates must be paid in full regardless of your carrier’s payment policies. EV’s Storage is $250 per day.
A standard charge of $15.00 shall be assessed to your final bill to compensate Hance’s for the cost and expense of complying with the laws governing the disposal of hazardous waste material generated by the repair of your vehicle. Structural Jig rental and Certified Bench down time may be applied to qualified vehicles.
An administration fee shall be assessed to your final bill for various administrative functions performed within the file handling process. This amount shall be explicitly disclosed in the written or oral estimate. 100% Restocking fees will be assessed if parts are ordered and the vehicle owner(s) does not return for the repair. The administrative/processing fee is payable whether or not Hance’s actually performs the repair work on your vehicle. If your account is turned over to collections or we refer this to our attorney, you will be required to pay all fees associated with your claim or recovering the balance. This includes but is not limited to court costs, attorney fees, expert witnesses and any expense incurred by Hance’s for you or your vehicle.
In the event that your vehicle was towed to Hance’s, and Hance’s is required by the towing company to pay towing fees in order to obtain possession of your vehicle, Hance’s shall assess to your final bill all charges incurred by Hance’s in connection with the following towing charges. In the event your vehicle is NOT repaired you will be charged storage and administrative fees for the entire amount of time the vehicle was stored.
If your vehicle has been disassembled by Hance’s for the purpose of estimating the extent of the damage to the vehicle and the cost of the repairs, you will be charged a disassembly and reassembly fee, which is payable irrespective of whether Hance’s actually performs the repair work on the vehicle. Electric Vehicles may require recharging. A scrap disposal fee of $40.00 will apply to all “tear-down” operations.
Hance’s requires that you comply with the following conditions and requirements: without prior notice. There is a 3.0% convenience fee for customer credit card charges over $1,500.00 . Please present your insurance check for payment once you receive it. Repairs must be paid in full at the time of completion. In the event you wish to pay by debit or credit card by phone, you authorize Hance’s to do so without recourse;
To the extent that you fail to pick up your vehicle, Hance’s shall have a valid Abandoned Title on your vehicle after fifteen (15) days to secure the prompt payment of the amount due hereunder and shall have all of the rights and remedies with respect to your vehicle.
All attorney fees are the vehicle owner’s responsibility.
I specifically agree to pay any and all costs of collection including reasonable attorney fees of 33⅓% of any such amount referred to an attorney for collection and enforcement. All invoices more than 7 days past due will accrue interest at the rate of 1½% per month (18% per annum). Further, any vehicles left on the premises of HANCE’S UPTOWN COLLISION CENTER. will be referred to an attorney for collection. I understand that my vehicle will not be released until Hance’s has received payment in full.
